About The Role

Salisbury Group have an opportunity for a Helpdesk Advisor to join our team in Milton Keynes.

We are looking for an articulate, highly - professional, energetic and enthusiastic person to join this established team.

As a member of the team you would be responding to inbound calls and emails from a variety of clients. Utilising your communication skills liaising with internal customers & sub-contractors to deliver 1st class customer service.

Experience in a customer service, retail or a Helpdesk environment would be an advantage but not essential.

What we are ideally looking for is a real people person. Someone who has excellent communication skills and enjoys helping people.

Show the right behaviours, commitment and work ethic and you like many before you, can progress your career within Salisbury Group.

Benefits:

25 days annual leave
Competitive pay
Pension scheme
Full training provided

About You

Minimum Qualifications, Certifications and Training required

GCSE English and Maths or equivalent
Level 3 NVQ in relevant subject

Essential Knowledge, Skills and Experience for this role

Minimum 12 months experience in similar customer-facing role
Understanding of Help Desk operation
Customer Service skills
Keyboard skills

About The Company

At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day.

We’re not just another FM provider — we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile.

As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.

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