About The Role

Post Room Operative

Location: Central London
Salary: Upto £28,800
Hours: 08:00-17:00

About the Role

We are looking for a reliable and organised Mailroom Operative to manage the day-to-day postal and courier services for our client. You'll be responsible for receiving, sorting, delivering and dispatching mail, ensuring all items are handled accurately, securely and within agreed service levels.

Key Responsibilities

Receive, sort and distribute incoming mail and courier deliveries.
Collect and process outgoing mail, ensuring the correct postal and courier services are used.
Prioritise and promptly deliver urgent and confidential items.
Maintain accurate records of mail volumes and associated costs.
Manage mailroom and storage consumables, including stock ordering.
Operate and maintain mailroom equipment, including franking machines.
Produce regular operational and performance reports.
Follow all health & safety, security, information security and data protection procedures.
Build positive relationships with clients, customers and colleagues while delivering excellent customer service.

About You

Minimum Qualifications, Certifications and Training required

GCSE in English and Maths or Equivalent
Manual Handling
Suspicious Packages / Post
COSHH Awareness
Accredited Health and Safety qualification e.g. IOSH Working Safely or equivalent

Knowledge, Skills and Experience for this role

Experience of working within post rooms, mail services, reception or concierge services or client facing environments.
Experience of working within a secure environment.
Good customer service skills.
Good interpersonal, verbal and written communication skills.
Computer literate in Microsoft Word, Excel, and document management.
Smart dress code.
Ability to work under pressure and to deadlines.

About The Company

At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day.

We’re not just another FM provider — we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile.

As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.

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